If you are using Magento 2.2.4 or higher, either fresh or upgrade from 2.2.3, there is a bug that alters the email sender name. It will change from your presence in the store configuration General->Store Email Address to the server usernames. Something like this:
2.2.3 – [email protected]
2.2.4 – [email protected] or on Stratus this might be www-data@…localhost:10022/



![Magento-2.3-Whats-New[1]](https://ikodes.net/wp-content/uploads/2019/10/Magento-2.3-Whats-New1-2.png)



