We value your trust and strive to provide the best possible digital services. Please read our Refunds, Returns & Cancellation Policy carefully before purchasing or subscribing to our services.
1. Digital Nature of Services
Since our services/products are digital and delivered electronically, we do not offer physical returns. Once access has been granted or services have been rendered, cancellations or refunds may be subject to the conditions below.
2. Free Trials and Demos
To ensure customer satisfaction, we may provide free trials, demos, or previews of our services before purchase. We encourage you to explore these options to understand the value of our services prior to subscribing.
3. Subscription Cancellations
- Monthly/Recurring Subscriptions: You may cancel your subscription at any time from your account dashboard. Your subscription will remain active until the end of the current billing cycle, after which it will not renew.
- Annual Subscriptions: Annual subscriptions are billed upfront. Cancellation will prevent renewal at the end of the term, but partial refunds for unused months are generally not provided.
4. Return Policy (Digital Services)
Due to the non-tangible and digital nature of our services, returns are not applicable. Once a service has been purchased, delivered, or access granted, it cannot be returned. However, you may be eligible for a refund under the conditions listed below.
5. Refund Eligibility
Refunds may be granted only under the following circumstances:
- Duplicate payment due to a technical error.
- Unauthorized transactions proven with sufficient evidence.
- Service not delivered as promised, subject to internal review and verification.
Non-Refundable Cases:
- Change of mind after purchase.
- Inability to use the service due to customer-side technical issues (unless verified as a direct fault of our system).
- Partial use of a subscription period.
6. How to Request a Refund
To request a refund, please contact our support team at [email protected] within 2 days of your purchase. Provide the transaction ID, account details, and reason for your request. Our team will review and respond within 5–7 business days. If you are eligible, the refund will be initiated within 7 days.
7. Policy Updates
We may update this Refunds, Returns & Cancellation Policy from time to time to reflect changes in our services or business practices. All updates will be posted on this page with the “Last Updated” date.